![]() ![]() "I began encouraging everyone to say exactly what they really thought, but with positive intent," he writes. He says the lessons he learned from that experience carried over into how he encourages Netflix employees to express themselves. Be transparentīack in the '90s, Hastings began couples therapy to save his marriage. According to the Netflix Culture manual, managers must ask themselves this fundamental question: "If one of the members of the team was thinking of leaving for another firm, would the manager try hard to keep them from leaving?" If an employee is not worth fight for, they are politely and generously shown the door. "Adequate performance gets a generous severance package." He encourages managers to seek out employees he calls "keepers" - those who make a significant and tangible contribution to Netflix's success. Hasting believes that "a team with one or two merely adequate performers brings down the performance of everyone on team." And this doesn't cut it. ![]()
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